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Model Number DIMENSION VISTA 1500 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/10/2017 |
Event Type
malfunction
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Manufacturer Narrative
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A siemens customer service engineer (cse) was dispatched to the customer site to inspect the analyzer.The cse found aliquot clots and probe detect errors during the aspiration.The cse noticed that the aliquot probe had gel and the instrument buffer tube static discharge plate was dirty, and cleaned it.The cse replaced the aliquot probe and auto-aligned it.The cse ran quick check, service methods on server 2 and system check, which passed.All results were within the acceptable standard deviations.The cause of the discordant, falsely elevated tbil result is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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Event Description
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A discordant, falsely elevated total bilirubin (tbil) result was obtained on a patient sample on a dimension vista 1500 instrument.The discordant result was not reported to the physician(s).The sample was repeated on the same instrument, resulting lower.The sample was then tested on alternate dimension vista instrument, matching the repeated result from the original instrument.The repeated result was reported to the physician(s).There are no reports of patient intervention or adverse health consequences due to the discordant, falsely elevated tbil result.
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Search Alerts/Recalls
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