(b)(4).
During processing of this complaint, attempts were made to obtain complete event, patient and device information.
(b)(4).
The customer reported the device was discarded.
Investigation is not yet complete.
A follow up report will be submitted with all additional relevant information.
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(b)(4).
The device was not returned for analysis.
It has since been determined that the device was used approximately 8 days past it expiration date of 28-february-2017.
The expiration date of the product is important for the sterility, efficacy, and performance of the device.
It should be noted that the armada 35 instruction for use states: use prior to the use by date.
The investigation determined the reported complaint was due to user error.
A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.
Additionally, a review of the complaint history identified no other similar incidents from this lot.
There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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