Dexcom was made aware on (b)(6) 2017 that on (b)(6) 2017, the patient experienced a seizure.Patient's wife found patient in bed experiencing a seizure.Patient's wife called emergency medical services (ems).Ems arrived and treated patient with glucose.Patient's blood glucose (bg) was at approximately 40 mg/dl.Patient was not admitted to hospital.Patient's wife alleges that the patient went low and did not received an alert due to signal loss.At the time of contact, patient was stable.No additional patient or event information was provided.Data was provided for evaluation.The reported loss of connection was confirmed via data.A root cause could not be determined.
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