Submit date: 07/23/2018.
The complaint description states that [the customer reports umbilical lines placed to uac/uvc.
After fluids started, the uac catheter was noted to have a small hole in the catheter which blood was backing up in and leaking out.
The uac was removed and replaced with a new catheter.
] as no lot number was identified, a manufacturing device history review (dhr) or product/process changes review for the involved lot number could not be performed.
However, all dhr¿s are reviewed for accuracy prior to product release.
The actual sample involved in the reported incident was not returned for evaluation.
No additional information, pictures or videos were received.
Since no sample was returned for examination, it was not possible to evaluate as part of a comprehensive failure investigation.
If the sample is returned in the future, this complaint will be re-opened for further investigation.
The available information was analyzed and did not confirm a root cause for the event.
However, device history reports were reviewed in order to identify the possible causes for the failure: leaking.
The following potential causes were identified: machine malfunction, customer misuse, inspection in process failed or not performed, defective material, sharps usage with catheter.
It must be noted that in-process controls are in place to prevent nonconforming product from leaving the manufacturing operations.
This complaint was unable to be confirmed.
A root cause could not be determined.
This complaint will be used for tracking and trending purposes.
If information is provided in the future, a supplemental report will be issued.
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