The root cause of the customer alleged reported event cannot be determined.A follow-up mdr will be submitted if any additional information is received.Isi has reviewed the site's system logs for the procedure date of (b)(6) 2016.No related system errors were found to have occurred during the surgical procedure.Based on the current information provided, this complaint is being reported due to the following conclusion: after completion of a da vinci-assisted surgical procedure, it was reported the patient allegedly experienced vocal nerve damage.There was no allegation that a malfunction of a da vinci system, instrument, or accessory had occurred during the surgical procedure.However, at this time the root cause of the alleged operative complication is unknown.This report does not admit that the report or information submitted under this report constitutes an admission that the device, intuitive surgical or intuitive surgical employees, caused or contributed to the reportable event.
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It was reported that during a da vinci-assisted parathyroid glad surgical procedure, the patient experienced complications.The patient's spouse contacted an intuitive surgical, inc.(isi) representative and stated that his wife had nerve damage and almost lost her voice.The spouse further stated that not all the parathyroid glands were removed.On 4/4/2017, isi received additional information confirming the date of the procedure.On 4/10/2017 isi received additional information from the surgeon who stated that there were no malfunction of the isi system, instrument, or accessories.No further details have been obtained as of date of this report.
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