Dexcom was made aware on 04/14/2017 that on (b)(6) 2017, the patient experienced no audio alert, hyperglycemia, and a loss of consciousness.Patient's father reported patient was feeling ill with stomach ache all day on (b)(6) 2017.Patient had been vomiting and most likely had not eaten, or eaten very little.Patient's father reported that the continuous glucose monitor (cgm) at 12:00 pm cgm read 150 mg/dl; at 12:00 am the cgm read 200 mg/dl; at 4:00 am the cgm read 300 mg/dl.Patient's father found patient unconscious in the hallway between 3:30 am and 4:00 am on (b)(6) 2017.Patient's father transported patient to hospital where he was placed in intensive care.At hospital, patient was treated with 10 units of insulin.Patient's blood glucose (bg) was checked and it was at 780 mg/dl.At the time of contact, being released from the hospital.Patient's father alleges a lack of audio alarm led to the adverse event.Additionally, the patient's father tested the receiver's alerts and they worked.No further event or patient information is available.No product or data was provided for investigation.The reported event could not be confirmed.The root cause could not be determined.
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