Submit date: 5/23/2018, as no lot number was identified, a manufacturing device history review or product/process changes review for the involved lot number could not be performed.
However, all device history reports (dhr) are reviewed for accuracy prior to product release.
The sample received consisted of one used uvc catheter.
The sample came inside a generic plastic bag.
During testing, a leak below the strain relief was confirmed within the catheter.
However, the origin of the leak could not be identified.
Magnified picture was taken and tear below the strain relief was observed.
It appears the operator did not follow protocol and/or inspection procedures.
The cut reported would have been detected prior to use.
The issue was noticed during use.
The reported issue has been confirmed.
The product sample was returned to the manufacturing site for review.
Based on the available information, it can be concluded that product was manufactured according to specifications.
Therefore, the most probable root cause can be considered as misuse; this issue was most likely damaged during use caused due to an inappropriate manipulation by the user.
It must be noted that in-process controls are in place to prevent nonconforming product from leaving the manufacturing operations.
This complaint will be used for tracking and trending purposes.
If information is provided in the future, a supplemental report will be issued.
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