The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and met functional specifications.Dark grey substance, e.G battery acid, was observed inside the battery compartment and on coils.Internally, no signs of foreign substance, burning, melting or charring were observed.Additional testing supports that the misplacement of a battery can cause battery leakage.
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Customer contacted ameda, inc.On (b)(6) 2017 to report leaking fluid within the battery compartment after using 6 aa batteries to power on her purely yours breast pump 2 days ago.Customer reports no contact with this fluid and denies any injury or burn.She states hearing an unusual sound from the pump base, stopped pumping and found white fluid leaking from some batteries that appeared expanded.She also states the pump base became warmer than usual while operating it with the ac adapter.Customer was overnight shipped a replacement pump base.
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