Model Number 393-092 |
Device Problem
Use of Incorrect Control/Treatment Settings (1126)
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Patient Problem
No Code Available (3191)
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Event Date 02/23/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Radiometer originally sent this report on the date stated in report date, but with an incorrect report number.This is a resubmission of the original report.
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Event Description
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According to the customer, the setup of the sample volume for capillary samples for the abl800 analyzer was at some point changed from 45 ul to 65 ul.This has caused a lot of samples with insufficient samples and no results.It is reported that there has been some cesareans as a result of the missing results.
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Manufacturer Narrative
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In usa, a customized version of the software is distributed.This version does not include the 45 l mode.Hence, the reported incident could not happen in the us.Investigation of the data logs show that the change in setup from k45 to k65 could have been done by a remote user through radiance according to the timeline listed.It could also have been done by the radiometer field service engineer (fse).It is possible to change the access rights for a remote user (except radiometer fse) not allowing these persons to access the sample setup.Since it is not possible to see when the setup was changed it isn't possible to investigate further.
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Manufacturer Narrative
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In the initial report, date received by manufacture, was incorrectly stated to be 04/23/2017.The correct date is 03/23/2017.
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Search Alerts/Recalls
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