Information was received from a healthcare provider (hcp) regarding a patient who was receiving 2000 mcg/ml lioresal at a dose of 180.5 mcg/day via an implantable pump for intractable spasticity and multiple sclerosis.It was reported that the patient had an mri on (b)(6) 2017, but was not able to get the pump checked until (b)(6) 2017.The hcp interrogated the pump with logs about 8 times, one interrogation after another, and had not seen the motor stall recovery occur.The hcp tried using another physician programmer to interrogate, but had still not seen a recovery.The pump logs showed that the motor stall occurred on (b)(6) 2017 at 14:08 and tube set error occurred on (b)(6)2017.They heard the pump alarm on (b)(6) 2017.Prior to (b)(6) 2017, the patient had not heard any alarms from the pump.At the time of the call, it had been about 20 minutes since the last interrogation of the pump.The hcp went to interrogate the pump again and confirmed she was still not seeing the motor stall recovery occur.The hcp tried using another programmer and got the same thing.The patient heard the alarm again as well.The patient had not had any change in symptoms.The patient did complain about ongoing itching, but she had been complaining about that for a while (prior to the mri on (b)(6) 2017).The itching had not gotten worse.There were no further complications reported or anticipated.
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