MAUDE Adverse Event Report: LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL OT ULTRA2 METER; GLUCOSE MONITORING SYS/KIT

Device Problem Adverse Event Without Identified Device or Use Problem (2993)

Patient Problems Diarrhea (1811); Renal Failure (2041); Urinary Frequency (2275)

Event Type  Injury  

Event Description

On (b)(6) 2017, a reporter for the lay user/patient contacted lifescan (lfs) alleging that the patient¿s onetouch ultra2 meter kit was missing test strips and control solution.The complaint was classified based on customer care advocate (cca) documentation as the patient was not available when medical surveillance attempted to follow-up to obtain additional information relating to the complaint.The reporter could not specify when the issue was identified, but stated that the patient got the device on (b)(6) 2016.The patient manages her diabetes with fixed insulin doses and exercise.The reporter detailed that an unspecified time after the alleged issue occurred the patient developed symptoms of ¿frequent urination, diarrhea and kidney failure¿ and that on (b)(6) 2017 the patient was hospitalized where she had her blood glucose tested, but the reporter could not specify the results, and the patient was treated with iv fluids.During the call, it was determined that when the reporter was educated on the correct box contents there was no product missing.The product was replaced and requested back.This complaint is being reported because the patient reportedly developed signs and/or symptoms that meet lfs¿ criteria for a serious injury reportable adverse event after the alleged product issue began.

• Brand Name: OT ULTRA2 METER
• Type of Device: GLUCOSE MONITORING SYS/KIT
• Manufacturer (Section D): LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL; gubelstrasse 34; zug 6300 ; SZ 6300
• Manufacturer (Section G): LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL; gubelstrasse 34; zug 6300 ; SZ 6300
• Manufacturer Contact: m. chiusano / y. wandolski ; gubelstrasse 34; zug 6300 ; SZ 6300
• MDR Report Key: 6597245
• MDR Text Key: 76125600
• Report Number: 3008382007-2017-21354
• Device Sequence Number: 1
• Product Code: NBW
• UDI-Device Identifier: 00353885000277
• UDI-Public: (01)00353885000277
• Combination Product (y/n): N
• Reporter Country Code: US
• PMA/PMN Number: K053529
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: consumer
• Reporter Occupation: Patient
• Type of Report: Initial
• Report Date: 05/12/2017

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 05/30/2017
• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: No
• Device Operator: Lay User/Patient
• Other Device ID Number: 1-99SMXF
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: Yes
• Distributor Facility Aware Date: 05/12/2017
• Device Age: 23 MO
• Date Manufacturer Received: 05/12/2017
• Was Device Evaluated by Manufacturer?: Device Not Returned to Manufacturer
• Date Device Manufactured: 05/26/2015
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Initial
• Patient Sequence Number: 1
• Patient Outcome(s): Life Threatening; Required Intervention
• Patient Age: 85 YR
• Patient Weight: 77