There was no patient involvement.Livanova (b)(4) manufactures the centrifugal pump 5.The incident occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).The livanova field service representative who identified the issue was unable to resolve it.The touchscreen of the control panel was identified to be the root cause, as all other elements of the interface worked correctly.The complete control panel was replaced to resolve the issue and subsequent testing did not identify further problems.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.The investigation is on-going.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.Device not returned.
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