(b)(6).Pma / 510(k) #: there is no 510(k) for this device as it is manufactured outside the us and not sold in the us.Results: a sample is not available for evaluation, however the customer provided four photos of the affected device for investigation.A photo inspection showed the customer's reported defect.A review of the device history record could not be performed as a lot number was not provided for this incident.Conclusion: although the customer's photos showed the reported defect, without a sample, an absolute root cause for this incident cannot be determined as bd was not able to duplicate or confirm the customer¿s indicated failure mode.(b)(4).
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