Customer reported via phone being hospitalized from (b)(6) 2017 with high blood glucose of 600 mg/dl and diabetic ketoacidosis.The customer experienced symptoms such as dizziness and nausea.She was taken to the hospital by the ems and admitted into the icu.She was treated with insulin drip.The customer was wearing the insulin pump at the time of the incident.The customer stated that after she was discharged from the hospital, she found that the cannulas were getting occluded.The customer had signs of site infection such as redness, swelling, and pus discharge and stated she had been experiencing high blood glucose up to 600 mg/dl.The customer stated she had the site infection for about 3 weeks.Blood glucose at the time of the call was 466 mg/dl.The customer treated with the insulin pump and metformin.The customer was instructed about the proper insertion technique and advised to contact the doctor for diagnose and treatment.Troubleshooting for high blood glucose was not performed.The insulin pump or infusion sets will not be returned for analysis.
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