Samples received: 1 open pouch.Analysis and results: there are no previous complaints of this batch.We manufactured and distributed in the market (b)(4) units of this batch.There are no units in our stock.We have received one empty sample (only first pack is available).However, without any closed sample we cannot carry out an analysis in order to take a decision.Final conclusion: in spite of receiving an empty sample, without closed samples a suitable analysis cannot be performed.Nevertheless, we take note of this incidence and if any closed sample is received in the future, we will re-open the case and analyse it.Actions on product distributed of this reference/batch: based on the conclusion derived from investigation, it is not required to make actions in distributed product.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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