The event product was returned to applied medical for evaluation.Upon inspection, engineering confirmed the complainant's experience of a hole in the pouch.The root cause of the event is likely due to shipping and handling.The probability and criticality of harm resulting from this failure mode have been evaluated and were found to be at an acceptable level.Applied medical will continue to monitor its vigilance system for trends and take appropriate actions, as necessary to ensure the performance and safety of its products.
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