Upon receipt, it was confirmed that the device failed at integrity test at level of motor screws 103201 and battery support screws.
However, the reported event was not confirmed during the diagnosis.
The motor screws 103201 and the battery support were replaced.
The controller board, trigger/controller boards wire with wedges, motor wire kit, heat shrink, screw 302170, washer 301010, and seals were replaced as precaution.
After repair, the device was tested as per internal processes and it was returned to the customer.
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