(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for evaluation.It has not yet been received.A follow up report will be submitted with all relevant information.The cds referenced is filed under a separate medwatch report.
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(b)(4).Evaluation summary: the device was returned and investigated.The reported steerable guide catheter (sgc) torn soft tip was confirmed.The reported slippage of the device could not be replicated in a testing environment as it was related to patient/procedural conditions (operational circumstances).A review of the lot history record revealed no manufacturing nonconformities.Additionally, a review of the complaint history identified no similar incidents reported from this lot.All available information was investigated and the reported torn soft tip was a result of the clip getting caught on the guide tip; therefore, attributed to procedural conditions.The slippage of the device appears to be related to morphology/pathology due to the small atrium.Based on the information reviewed, there is no indication of a product quality issue with respect to design, manufacture or labeling of the device.
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