Upon completion of the investigation, it was noted that the operators are required to 100 % inspect all the strips before they are packaged.
The strip machine ran out of x-ray monofilament and operator missed the full inspection.
A ilc was opened to make the operator aware of the complaint.
A retraining was conducted to assist the operator in the future.
Based on the results of this investigation no further action is required.
Trends will be monitored for this and similar complaints.
At the present time this complaint is closed.
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