A customer obtained unexpected discordant vitros op negative results using a <300 ng/ml cutoff from samples from three separate patients which were reported as op negative when the physician expected a positive op result from all three patients due to their condition (heroin overdose), on a vitros 5600 integrated chemistry system.
Patient 1 vitros result < 100 ng/ml (negative) versus an expected positive result (>300 ng/ml).
Patient 2 vitros result < 100 ng/ml (negative) versus an expected positive result (>300 ng/ml).
Patient 3 vitros result < 100 ng/ml (negative) versus an expected positive result (>300 ng/ml).
Biased results of the magnitude and direction observed may lead to inappropriate physician action.
The discordant vitros op-lo results were reported out of the laboratory.
However, there was no report of treatment started, stopped, or altered based on the false negative vitros op-lo results and there was no report of patient harm as a result of this event.
This report corresponds to ortho clinical diagnostics (ortho) inc.
Complaint numbers (b)(4).
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