(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Evaluation summary: the device was returned for analysis.The reported device difficult to set up/prep was unable to be confirmed; however, a tip separation was noted.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents from this lot.The investigation determined a conclusive cause for the reported/noted difficulties cannot be determined.There is no indication of a product quality issue with respect to manufacture, design or labeling of the device.
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It was reported that during preparation of the 4.0 x 15 mm xience alpine stent delivery system, negative was pulled; however, the device was unable to be correctly prepped.The device was not used.There was no patient involvement and no clinically significant delay.Returned device analysis noted that the tip was separated.No additional information was provided.
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