Customer reported she was hospitalized with, diabetic ketoacidosis, as a result of the cannula kinking.She could not remember for this incident if the cannula was leaking as well or just kinked.At an unknown time the patient received a blood glucose result of "hi mg/dl" (which on the system indicates a result in excess of 600 mg/dl) on her aviva combo system.The patient attempted to self-treat by giving herself insulin injections, but her blood glucose was not coming down.The patient began to experience elevated blood glucose symptoms of vomiting, dehydration, and confusion.A family member transported the patient to the hospital.The blood glucose results obtained on the hospital's meter were not provided.The patient was treated with an insulin iv and was hospitalized for 3 days.The customer is attributing her high blood to either the cannula kinking or leaking.Customer reported her sites were always kinking and sometimes would cause her sites to leak.Customer states she had multiple sets of infusion that were kinking.She does not have the lot information for any of her infusion sets.The infusion sets were discarded; therefore, no product could be requested to be returned for product evaluation.
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