The customer obtained a questionable low test result for one patient sample using the crpl3 c-reactive protein gen.3 (crpl3) assay on the cobas 6000 c (501) module.All results are in units of mg/l, and all were released outside of the laboratory.The initial crpl3 result was 1.This result was automatically sent to the physicians.The customer noticed that the results for other tests for this patient had unspecified alarms, so the customer repeated the sample.The crpl3 result was 334.7.No other result data was provided.There was no allegation that an adverse event occurred.The crpl3 reagent lot number and expiration date were not provided.Investigation activities are ongoing.
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