Device history lot review: unable to perform since the lot number is unknown.
Sample analysis: it was determined on 13jun2017 that an examination of the returned light fiber revealed that the coating was melted as a result of direct contact with a hot object.
The damaged coating causes the fiber not to function in a proper manner.
Additionally, it was identified that the damage most likely originated from the outside rather than from within the fiber itself and strengthens our observation that an external heat source was the cause.
The location of the damage was found to be located somewhere halfway between the connector and the hand piece and not anywhere near the patients eye.
Conclusion: the complaint has not been found acknowledged.
It is unknown when this incident occurred.
We are not aware of any injury that occurred.
Should any further information be obtained a supplemental report will be filed.
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