We reviewed the dhr for this chair, and it passed all applicable quality tests and configuration requirements, and met all specifications as ordered by the dealer when it left the facility.The device was not returned for evaluation.If more information is provided, a follow up medwatch form 3500a will be filed.
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The end user alleges that shortly after a technician serviced her chair, the chair became non-maneuverable, then the serviced component disassembled, causing her to fall sideways and backwards.The fall injured her back, neck and head; the injury to the end user's head required stitches.We have not been provided any additional information about the fall, other than these allegations, at this time.
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