08/18/2017 (b)(4): the customer returned only a section of the device.Per attached failure evaluation, the returned portion of the product was leak tested and no leak was detected.We are unable to confirm the reported event.The actual lhr review is not able to be performed since the lot number was not provided.A lot history record review was completed for the last lot shipped to the customer, lot 3000028478.No non-conformances were found that are considered to be related to the event.Complaint # (b)(4); record # 141411.
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