It was reported that the autopulse platform (sn (b)(4)) displayed a user advisory (ua) 16 (timeout moving to take-up position) error message (the report of the platform displaying a ua 16 error message is reported under mfr 3010617000-2017-00497) and the autopulse lifeband did not retract.According to the user, the lifeband was pulled up and the platform was restarted; however, the issue did not resolve.No patient was involved with this event.No further information was provided.This report references the report of the lifeband unable to retract.
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