Pma 510(k): the heater-cooler device 16-02-80 is not distributed in the usa.However, it is similar to the heater-cooler device 16-02-85, which is distributed in the usa (510(k) number: k052601.Livanova (b)(4) manufactures the heater-cooler system 3t.The event occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).A livanova field service representative was dispatched to the facility to investigate.The service representative was not able to confirm the reported issue.The device was run for 2.5 hours without issue.A thorough internal inspection was unable to identify any abnormalities or defects.The device was turned on and was run in various modes (cooling, warming, circulating, etc.) and no errors occurred.An electrical safety check was successfully completed.During follow-up communication with the customer, the service representative learned that an extension cable was in use at the time of the event.The customer identified that one of the sockets on the extension lead was faulty.It could not be confirmed if this was the cause of the reported issue.However, no device malfunction was identified during testing.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.Evaluated on site by livanova rep.
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