Customer called and reported that they got hospitalized due to high blood glucose on (b)(6) 2017 with blood glucose of 863 mg/dl at the time of the incident.The customer was at 34 mg/dl at the time of the call.The customer used the pump to treat for the high.The customer was not checking their levels and that's why they wound up hospitalized.The customer was wearing the insulin pump during the incident.Troubleshooting was not completed and customer will call back to finish troubleshooting for the high.The customer also experienced a low while at the hospital and was given intravenous d50 to treat.The customer experienced low symptoms such as sweating.The insulin pump will not be returned for analysis.
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