Pma/510(k) # k142688.(b)(4).One x echo-hd-25-c was returned to cirl for evaluation.On evaluation of the returned device, it was noted that no syringe was returned with the device.The stylet was partially inserted on return.There was no needle exposure from the sheath.There was a slight resistance when advancing the needle.There was no damage noticed to the outside of the device.There was resistance when re-inserting the stylet.The needle was crumpled- this was the reason for the resistance when re-inserting the stylet.Crumpling was within the handle.The stylet inserts distally with no resistance.The crumpling occurred 5cm from the base of the hub.The customer complaint was confirmed as the handle was crumpled.A definitive root cause for the customer complaint could not be determined as the exact operational conditions of use could not be replicated in the laboratory setting, possible causes may be due to handling of the device or possibly use of excessive force.Prior to distribution, all echo-hd-25-c devices are subjected to functional checks and visual inspection to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at (b)(4).The notes section of the instructions for use instructs the user to inspect the device prior to use for any damage: "visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use".From the information provided, no adverse effects to the patient have been reported as a result of this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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