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Model Number 7740769 |
Device Problem
Inadequate User Interface (2958)
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Patient Problem
Radiation Exposure, Unintended (3164)
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Event Date 04/19/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Technical investigation showed streak artifacts during pediatric head scans.This kind of artifact is typically caused by patient motion.The customer stated they had not used the recommended head holder and the patient's head was directly on the patient table during the scan, which caused the artifacts.The customer was advised to use the head holder for every head scan to reduce motion during scans, especially for pediatric scans.Considering the investigation results, there is no further corrective action initiated.
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Event Description
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The customer informed siemens on june 30, 2017 of a pediatric head scan that was repeated due to artifacts, which occurred on (b)(6) 2017.It was reported during investigation that there were three (3) other similar occurrences with pediatric patients that received additional x-ray dose also with head scan protocol on different dates.However, there is no report of injury to a patient.This reported event occurred in (b)(6).
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Search Alerts/Recalls
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