Both the hex drill and implant were received for inspection.Both products are within specification.The implant was placed on the drill in order to evaluate the fit.There was full engagement and retention.This is an unforeseen event that does not necessitate remedial action.Evaluation summary: appearance: hex drill shows some damage.Specification should be: length: 0.89 ± 0.01 specification as found: 0.8920, diameter: 0.0919/0.0925 specification as found: 0.0921.Comments: hex drill is damaged around the latch area where the corners are rounded, this is not a manufacturing error but caused by excessive torque force by the customer.All other features meet specifications.Also placed the hex drill into the implant that was also returned by the customer and we got full engagement and retention.Date of inspection: 07/31/2017.
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From clinician: hd2.5 defect.Dr claims that "the implant just fell out and didn't stay".An immediate implant was placed following the extraction tooth #15.An hd2.5 engine driver was used to place implant (size 4.2 x 10mm).During the placement, the implant fell off the hd2.5 driver and into the sinus.This was caused by a faulty driver tip.The implant was retrieved by an oral surgeon the next day.The patient received and invasive lateral window sinus opening surgery causing large psychological impact.In addition, the patient suffered pain and swelling as a result of this procedure.
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