(b)(4) manufactures the centrifugal pump system with tubing clamp.The incident occurred in (b)(6).The centrifugal pump system with tubing clamp was returned to (b)(4) for investigation and the reported issue could be reproduced.The malfunction was traced back to a faulty flow board, further replaced.Subsequent inspection was performed without further issue, and the unit was returned to the customer.The device was then requested back to (b)(4) for further investigation.During visual inspection no damages or issues were found on the returned board.The component was then connected to a system in the test bench.Power "on" was tested without problems.Different speeds were tested, with no problem identified.After 5 minutes since the test beginning, the flow display disappeared and only dashes were shown.Further analysis could not identify the final root cause for the board fault.The reported failure could be confirmed on the involved device and traced back to a defective flow board defective.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.
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