The customer obtained a questionable low test result for one patient sample using the elecsys ca 19-9 immunoassay (ca 19-9) on the cobas 6000 e 601 module.
All results are in units of u/ml.
No results were released outside the laboratory.
No data flags or alarms occurred with the results.
The initial result was 34.
17.
The repeat result was 6.
10.
On (b)(6) 2017, a new sample was requested with a result of 36.
80.
There was no allegation that an adverse event occurred.
The ca 19-9 reagent lot number is 193941; the expiration date was 05/2018.
Calibration and quality controls were acceptable; therefore, a general reagent problem could be excluded.
A specific root cause for this event could not be identified.
Additional information was requested for investigation but was not provided.
Possible root causes for the non-reproducible low test result were bubbles or foam on the sample or reagent surface, and insufficient pre-analytical handling practices.
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