Catalog Number CRWPRECISE |
Device Problems
Malposition of Device (2616); Device Operates Differently Than Expected (2913); Difficult to Open or Close (2921); Mechanical Jam (2983)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Integra has completed their internal investigation on (b)(6) 2017.
Lot/serial number was not provided; should the product be returned a dhr review will be completed.
A two year look back from (b)(6) 2015 to (b)(6) 2017 "trunion rings are sticking or is completely stuck " for product id crw precise shows that 22 complaints were received including this case.
Root cause cannot be determined due to the lack of information received to perform a complete investigation.
Product has not been returned for evaluation and it was reported that the issue was resolved by the customer.
The reported complaint is considered unconfirmed.
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Manufacturer Narrative
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A review of our device history records for the reported serial number (b)(4), lot number 129 indicated the device was manufactured and released to specification.
This product is inspected at 100% per inspection requirements prior to leaving integra facility.
No service history is on file for this device.
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Event Description
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The crwprecise frame was opened in the operating room (theatre) for a deep brain stimulation (dbs) surgery and it came packed in an incorrect position and seemed jammed to begin with in the locked position.
The trunnions where subsequently unable to be opened.
The surgery was still in progress when the complaint information came through.
The patient was prepped for dbs case when an issue with the arc was found.
Patient age and gender unknown.
The crw arc was not set up on the patient as it could not be unlocked.
There was a delay to surgery while another device was found; delay of approximately 1 hour.
Surgery continued with crwasl borrowed from a nearby facility.
Additional information 11aug2017: the territory manager was able to speak to the hospital contact and confirmed that the trunnions were indeed locked at the central sterile supply department (cssd) level prior to steam autoclaving and they have since resolved the tightness and locking of the trunnion mechanism in cssd.
The trunnions of the crw have been unlocked and the product will not be returned.
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Search Alerts/Recalls
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