The complaint device was received and evaluated.Visual observation confirms that the distal tip is broken off and not returned with the device return.Given the current information, a definitive root cause could not be determined.Typically, these types of failures are attributed to over-torqueing the device upon insertion, improper preparation of the bone hole, and inserting the anchor at an off-axis causing an excessive force applied to one point of the anchor.A dhr has been conducted and our results indicate that this batch of product was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the mitek complaints system revealed no other complaints of any type for this lot of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.(b)(4).
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