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Model Number N/A |
Device Problems
Computer Operating System Problem (2898); Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/02/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.On (b)(6) 2017, a getinge field service engineer (fse) confirmed problem stated by customer that the iabp alarming "power-up test failure code #14".The fse found one of the batteries to be faulty, and when he removed this battery the unit powered up with no issues.The fse ordered the batteries with the intention to return and replace same.Subsequently, on (b)(6) 2017, the fse returned with batteries and replaced both, and upon start up of operation he again received "power-up test failure code #14" once again.The fse then proceeded to replace the motor control board, power distribution board, but the error still persisted.The fse then tried to calibrate the drive pressure regulator, but the pressure would not increase, so he decided to order a scroll compressor to return to the facility and replace.On (b)(6) 2017 the fse returned with the new scroll compressor, disassembled removed and replaced the scroll compressor, then powered up device in service mode and performed all calibrations and functional tests per service manual.When the iabp was turned on, it came on in normal operational mode, and is now working to manufacturer specifications and ready for clinical use.
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Event Description
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Customer reported a booting up issue of the intra-aortic balloon pump (iabp).The problem was cited as possible power supply/power management board issue.There was no patient involvement and no adverse event reported.
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Manufacturer Narrative
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Per policy, the replaced scroll compressor was returned to getinge's national repair center (nrc) for further evaluation.Inspection of the scroll compressor was completed with visual damage observed to the wires which are cut and no connector attached to the wires.The scroll compressor could not be tested due to wires that are cut and no connector attached to the wires, and is being retained in the nrc per procedure.
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Event Description
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Customer reported a booting up issue of the intra-aortic balloon pump (iabp).The problem was cited as possible power supply/power management board issue.There was no patient involvement and no adverse event reported.
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Manufacturer Narrative
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On 8-11-2017, a (b)(6) field service engineer (fse) confirmed problem stated by customer that the iabp alarming "power-up test failure code 14".The fse found one of the batteries to be faulty, and when he removed this battery the unit powered up with no issues.The fse ordered the batteries with the intention to return and replace same.Subsequently, on (b)(6)2017, the fse returned with batteries and replaced both, and upon start up of operation he again received "power-up test failure code #14" once again.The fse then proceeded to replace the motor control board, power distribution board, but the error still persisted.The fse then tried to calibrate the drive pressure regulator, but the pressure would not increase, so he decided to order a scroll compressor to return to the facility and replace.On (b)(6)2017 the fse returned with the new scroll compressor, disassembled removed and replaced the scroll compressor, then powered up device in service mode and performed all calibrations and functional tests per service manual.The drive regulator was also replaced, and when the iabp was turned on, it came on in normal operational mode, and is now working to manufacturer specifications and ready for clinical use.
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Event Description
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Customer reported a booting up issue of the intra-aortic balloon pump (iabp).The problem was cited as possible power supply/power management board issue.There was no patient involvement and no adverse event reported.
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Search Alerts/Recalls
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