Model Number MMT-7008A |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problems
Bruise/Contusion (1754); Hyperglycemia (1905); No Consequences Or Impact To Patient (2199); Blood Loss (2597)
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Event Date 08/14/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Customer called to report issues with sensor glucose verses blood glucose differences.Customer stated that the insulin pump alarmed threshold suspend.Customer's blood glucose reading was 230 mg/dl, while the sensor glucose was 125 mg/dl.Insulin delivery was suspended due to sensor glucose values.Sensor glucose value that triggered the suspend event was 68 mg/dl.Customer stated that the threshold suspend alarm was set at 75 mg/dl.Therefore, sensor glucose and blood glucose difference was not within acceptable range.Troubleshooting was done.Product is expected to return.
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Manufacturer Narrative
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Inspected one opened/used partial sensor and performed continuity resistance test found sensor passed per specifications and performed the sensor initialization test using a new lab transmitter with a paradigm pump.Connected the sensor to the transmitter and placed it in 100 bts solution, confirmed the communication icon was displayed and that the transmitter was flashing while connected to the sensor.Unable to confirm insertion anomaly due to customer did not return insertion needle only sensor.The sensor functioned properly.Cannot performed bts test as the sensor is beyond its expiration date.
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Search Alerts/Recalls
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