The reference samples were visually inspected and tested for flow and leak.All test results were within specifications.The batch record # 5156782 was verified and it was found within specifications.The claimed failure cannot be confirmed.An investigation has been performed based on the customer complaint description and the reference samples from the same lot number.According to unomedical's traceability records, no relevant deviations were found.If new information becomes available, the complaint will be re-opened and appropriate actions will be taken.
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(b)(4).In (b)(6) 2016 a female diabetic patient went into a coma due to a blood glucose level of 1300-1400s mg/dl.The patient stated she discovered a kinked soft cannula.She was hospitalized for a week and was treated with iv fluids, customer does not remember the rest.The patient experienced permanent damage, since she has cataracts in her vision now.No further information available.
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