The reported issue could not be duplicated.There was no issues found with the unit.The unit passed triage and the recertification test.The unit has been cleaned, repaired, tested and recertified per procedure.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a routine basis and if a trend is observed, actions will be taken as necessary.This information will be utilized for tracking and trending purposes.
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