This complaint has been evaluated based on the information provided.The customer reported that upon tilting the gantry for a patient procedure, the gantry cover opened and came into contact with the patient¿s knee.This resulted in an injury to the patient¿s knee, which required medical intervention and sutures.This event is currently under investigation.
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During a (b)(6)-year old patient¿s lumbar procedure, when the gantry was tilted, the top of the gantry front cover came free from the top of the gantry and fell on the patient.The patient received a wound near the knee, which required 7 stitches.The patient was hospitalized for monitoring.A philips field service engineer (fse) evaluated the system and determined that the adhesive securing the gantry front cover to the metal bar had failed, allowing the front cover to be free at the top.This also damaged the gantry display/ switch controller board.The fse replaced the front cover and the gantry display/switch controller board.The system is operational and in clinical use.
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