The customer reported via phone call the sensor glucose and blood glucose difference was not within acceptable range.The customer¿s blood glucose was 77 mg/dl and the sensor glucose was 48 mg/dl at the time of the incident.Insulin delivery was suspended due to sensor glucose values.Sensor glucose value that triggered the suspend event: 48mg/dl.Threshold suspend limit in sensor settings was 60mg/dl.The customer also stated that they received weak sensor, lost sensor signal.Customer was not wearing sensor now therefore not able to troubleshoot for weak sensor lost sensor signal.The insulin pump will not be returned for analysis.
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