Device Problems
Invalid Sensing (2293); Device Operates Differently Than Expected (2913)
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Patient Problem
Hypoglycemia (1912)
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Event Type
malfunction
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Manufacturer Narrative
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Numerous attempts to contact customer via email and voicemail have been unsuccessful.Product information is unknown.Will continue with attempts to obtain additional information regarding event and product identification.
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Event Description
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Consumer submitted an email stating his (un-named) meter "the last several days it has read between 427 and 567 telling my pump to put in novalog.Well it sent me into a crash while on vacation in (b)(6) to which i became disoriented and out of control.Swinging at ems and my wife.".
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Manufacturer Narrative
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Complaint is not confirmed.The complainant did not return the glucose meter or the test strips in question.Numerous attempts to contact complainant via email and voicemail have been unsuccessful.Product information is unknown therefore unable to provide a dhr.
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Search Alerts/Recalls
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