The investigation has determined that a non-reproducible, lower than expected vitros tropi es result and a vitros ckmb result were obtained from a patient sample using the vitros 5600 integrated system.
A definitive root cause could not be determined.
Based on acceptable performance of historical tropi es and ckmb quality control data, a reagent issue was ruled out as a potential contributing factor.
An instrument related event has been ruled out as a contributing factor as within run precision testing was within the acceptable guidelines.
Pre-analytical sample processing could not be ruled out as a contributing factor, as it is unknown if the customer is adhering to the sample collection device manufacturer¿s recommendations for sample centrifugation.
It is possible that cellular debris, due to poor sample preparation, was present in the affected sample, although this could not be confirmed.
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