Model Number S7 |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Erratic or Intermittent Display (1182); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.A medtronic representative communicated with site on the issue and the site confirmed that the issue did not occur again.No parts were replaced.No parts have been received by manufacturer for evaluation.
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Event Description
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A site representative reported that during a cranial biopsy procedure both display monitors of the navigation system displayed blank.Site confirmed that the system was receiving power and no disruption to accuracy.The procedure was completed with the use of navigation.There was a delay of less than 1 hour.No impact on patient outcome.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The representative reported that the computer of the navigation system and axiem power cable were replaced.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts have been received by the manufacturer for evaluation.
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Manufacturer Narrative
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Correction: it was also reported that the screen would become unresponsive.Additional information: it was reported that the navigation system computer needed to be replaced and that the axiem power cable was damaged and needed to be replaced as well.The cable and computer were shipped to site for replacement.No parts have been received by the manufacturer for evaluation.
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Search Alerts/Recalls
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