The customer reported via phone call that they received insulin flow block alarm and the insulin pump was under delivering insulin and the blood glucose is high as 232 mg/dl.Customer¿s current blood glucose value was unknown.The customer was treated with a manual injections.Troubleshooting was performed for high blood glucose and under delivery.The customer was neither in emergency room, nor admitted into hospital as a result of high blood glucose.Based on customer report customer does not allege pump was over delivering.The insulin pump will not be returned for analysis.
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