The complaint was confirmed in that the bottom biomet seal had been peeled open.Presence of adhesive transfer as well as the requirements of inspection criteria lead to the assumption that the peeling of the seal occurred after the product left biomet's control, although it cannot be determined.The coob summary in the complaint and review of other parts from the same lot indicate that the 2 parts with the peeled open seal are part of an isolated incident.Review of the complaint history identified an issue that was investigated, and it was determined that no further action is required due to the two complaints were isolated incidents.Review of device history records found these units were released to distribution with no deviations or anomalies.A summary of the investigation has been sent to the complainant.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.This report is being submitted late as it has been identified in remediation.
|