Cardinal health is proactively filing this.The customer did not provide information about the patient or any specifics about the event.The customer did provide the lot number, therefore the device history record of the complaint lot was reviewed.The lot was inspected and released in compliance with all requirements.The customer did not provide the sample.They did provide a photo of the glove piece that was retrieved, but the photo was not enough for an investigation.Therefore an exact root cause could not be determined.We will continue to monitor complaints for any unfavorable trends, which might require further investigation.
|