Model Number 8888571370 |
Device Problem
Kinked (1339)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/05/2017 |
Event Type
malfunction
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Manufacturer Narrative
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An investigation is currently under way; upon completion the results will be forwarded.
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Event Description
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According to the reporter, on (b)(6) 2017, during use, the device's drainage had leakage and no pressure when tubing was kinked.The patient was alive with no injury.
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Manufacturer Narrative
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Although the complaint report states that a sample has been requested and would be returned no sample has been received at the manufacturing site.Without a sample we are unable to perform a thorough follow up investigation to include functional and visual evaluation to determine the root cause(s) of the reported condition or implement any corrective action(s).Unfortunately without a sample we are unable to confirm the reported condition if a sample should be returned at a later date this complaint will be reopened and the investigation updated to reflect our findings.During the manufacturing process all units are 100% leak tested and 100% functionally tested as part of the process.Also independent sampling is complete to confirm units are functioning correctly.A possible root cause for the complaint may be damage to the unit caused during transportation which could cause a leak in the unit.The device history record (dhr) review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process of lot 16j019fhx.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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An investigation into the reported condition was performed.The customer reported during use, the device's drainage had leakage and no pressure when tubing was kinked.The patient was alive with no injury.During the manufacturing process all units are 100% leak tested and 100% functionally tested as part of the process.Also, independent sampling is complete to confirm units are functioning correctly.The design history record(dhr) review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process of lot 16j019fhx.One (1) opened sample was returned to the site in relation to this complaint.Functional testing cannot be carried out as the vessel has been used; liquid is inside the vessel.A visual inspection was completed on the returned sample with no visual defects.The inspection found that the unit is completely welded and glued.A probable root cause may occur if there is a leak in the system either in the unit which can be caused if the fill spout at the rear of the vessel is not fully closed or if the easy change connector is not fully closed.A quality alert is now initiated to the relevant production workers to alert all personnel of this customer concern and to ensure that standard work instructions are adhered to.Another probable root cause is that there is a leak between the patient tube and the thoracic catheter.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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