Catalog Number 24-5431 |
Device Problem
Incorrect Device Or Component Shipped (2962)
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Patient Problem
No Information (3190)
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Event Date 09/25/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Device was returned for evaluation.
A follow up report will be filed upon completion of the investigation.
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Manufacturer Narrative
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Device was returned for evaluation.
A follow up report will be filed upon completion of the investigation.
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Manufacturer Narrative
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Upon completion of the investigation it was noted that the product was received and evaluated.
The corrective action was to check the manufacturing documentation for this lot and perform a tcr with all the operators associated with this lot under question.
The manufacturing documentation was reviewed.
Nothing was found to be out of the ordinary with this work order.
Root cause is likely due to operator error, this however could not be determined.
Per the requirements of the specification the operator is required to count the amount of surgical strips and weigh the package with the strips to verify the count prior to sealing them in the package.
A tcr was opened to retrain all the operators that had worked on this product and lot #.
Based on the results of this investigation no further action is required.
Trends will be monitored for this and similar complaints.
At the present time this complaint is closed.
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Manufacturer Narrative
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(b)(4).
Upon completion of the investigation a follow up report will be filed.
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Event Description
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As reported by medline, a customer received a pack of surgical strips that had an incorrect amount.
The 10 pack contained 12 strips.
Event was noted during set up.
Replacement product was used to complete procedure.
No report of delay or patient harm.
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Search Alerts/Recalls
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